T-Series Touchscreens
The Symetrix T-5 v2, T-7, and T-10 touchscreens can be added to a Site as Managed Devices. A T-Series touchscreen has no signal processing of its own. Instead, it shows the Web App of the Cognio Smart Device it is paired with, such as a C20, in Kiosk Mode (a full-screen browser with no address bar or browser controls). Users operate the Smart Device's Control Panel Groups from the touchscreen.
Note
The T10C is a different product. It is a Cognio Smart Device with its own signal processing, and is described in T10C Smart Touchscreen. This page covers only the T-5 v2, T-7, and T-10.
Requirements
- A T-5 v2 (also called T-5 Glass v2), T-7, or T-10 touchscreen. T-5 v1 touchscreens, the original T-5 and the original T-5 Glass, are not supported.
- Touchscreen firmware 9.0.4 or later. Earlier firmware does not have Kiosk Mode. Update the touchscreen's firmware from Composer. See T-Series Touchscreens in the 1.1.1 firmware upgrade instructions.
- A Cognio Smart Device, such as a C20, on the same control network as the touchscreen.
T-Series touchscreens do not use Dante. They have no Dante audio channels.
Add a Touchscreen to a Site
T-Series touchscreens are listed in the Managed Devices section of the Site View Toolkit:
- Offline Managed Devices lists T5 v2 Touchscreen, T7 Touchscreen, and T10 Touchscreen, so you can add a touchscreen before the hardware is on the network.
- Online Managed Devices lists the T-Series touchscreens discovered on each selected network, by their network name.
To add a touchscreen:
- In Site View, find the Smart Device whose Control Panel Groups the touchscreen will show.
- Click + Place a Managed Device on that Smart Device, or drag the touchscreen from the Toolkit onto it.
The touchscreen appears in the Smart Device's Managed Devices column, not its Control Panel Groups column. See Devices in a Space.
Pair a Touchscreen
Pair the touchscreen in your design with the touchscreen hardware the same way as any other device. See Pairing Devices.
A touchscreen in your design pairs only with hardware of the same model. For example, a T7 Touchscreen pairs only with a T-7.
Touchscreen Settings
Each touchscreen has its own Control Panel Group. Double-click the touchscreen in Site View to open it. Its Control Panel holds the touchscreen's settings.
The settings in your design are sent to the touchscreen each time it connects, replacing the settings on the touchscreen. Change them in your design rather than on the touchscreen itself.
| Setting | Description | Default |
|---|---|---|
| Initial Control Panel | The page the touchscreen opens when it starts. Home opens the Web App's Control Panel Groups page. A number from 1 to 10 opens that Control Panel Group on the Smart Device: 1 opens the first, 2 the second, and so on. See Initial Control Panel. | 1 |
| Brightness | The screen brightness while the touchscreen is in use, from 0 to 100. | 80 |
| Idle Delay | How long, in seconds, the touchscreen waits without a touch before it dims, from 1 to 600. | 60 |
| Idle Brightness | The screen brightness while the touchscreen is idle, from 0 to 100. | 50 |
| Allow Sleep | Lets the touchscreen turn its screen off after it has been idle. | On |
| Sleep Delay | How long, in seconds, the touchscreen waits before its screen turns off, from 1 to 600. | 60 |
| Display Orientation | Portrait or Landscape. T-10 only. | Landscape |
The Control Panel also has these items:
- Flash Unit — Makes the touchscreen flash so you can find it.
- Connect Offline — Lets the touchscreen connect while the Site is offline. See Use a Touchscreen Offline.
- Connected — An LED that lights when the touchscreen is connected.
- Device Name, Device IP, Device MAC, and Smart Device IP — Read-only details of the touchscreen and of the Smart Device whose Web App it shows.
If the Connected LED stays off for a paired touchscreen, check that its firmware is 9.0.4 or later.
Initial Control Panel
The numbered options count the Control Panel Groups on the Smart Device in the order the Web App's Control Panel Groups page lists them. Managed Device Control Panel Groups are not listed in the Web App, so they are not counted. With the default of 1, the touchscreen starts on the Smart Device's first Control Panel Group.
If the Smart Device has fewer Control Panel Groups than the number you choose, the touchscreen opens the Control Panel Groups page instead, the same as Home.
Design Control Panels for a Touchscreen
The touchscreen shows the Smart Device's Control Panel Groups full screen. Set up each Control Panel Group it will show so the panel fills the screen without scaling or scrolling:
- Select the Control Panel Group in Site View.
- In the Control Panel Group Properties, set Panel Size to the touchscreen model. For a T-10, choose T-10 Landscape or T-10 Portrait to match its Display Orientation setting.
- In the Web App section, turn off Vertical Scrolling and Fit Width to View.
See Panel Size for each touchscreen's resolution.
Use a Touchscreen Offline
To connect to the touchscreen while the Site is not synced, for example to test its settings, turn on Connect Offline in its Control Panel Group. Connect Offline turns off each time the Site is opened.