Troubleshooting

This section helps you diagnose and resolve common issues with a Cognio system. Start with the basic concepts, then move to the topic that matches the problem you are seeing.

Topics

• Basic Troubleshooting Concepts — General approaches and first steps for isolating a problem.
• Connectivity to Network & AV Devices — Diagnosing connections to network and AV devices.
• Control Troubleshooting — Resolving issues with control surfaces and control signals.
• Dante Troubleshooting — Diagnosing Dante audio networking problems.
• AV Ops Center Troubleshooting — Resolving issues with remote monitoring and the AV Ops Center.